I’ve spent several hours on the phone with E-trade, trying to close my account. They are probably the most frustrating and backwards company ever.
Closing my account involves a fax, where an email, internet, or phone will not do. I’ve sent a fax 3 times with instructions to close my account, everytime I call to confirm the closure, the outsourced representatives are annoyingly incoherent, diliberatly dodgy in their responses or absolutely have no idea what they’re doing. I just want my money. This is the last time I deal with this financial group. ever.